Ocean Export Agent

Location: Carson, CA, USA
Airport: LAX
Job ref: 39
Division: Cavalier International Air Freight

Cavalier Logistics, a premier provider of global transportation, warehousing and logistics services, is currently seeking a full-time Ocean Export Agent to join our team in Carson, California. We are looking for a highly motivated self-starter who can offer a high standard of accuracy and customer service to fulfill the client shipping needs. The ideal candidate will assist our customers in every aspect of their shipment.
 

Responsibilities Include:
  • Communicate with origin and destination locations regarding shipment status, special handling and delivery processes
  • Monitor and manage shipments until completion
  • Keep customers appraised to the export details of transactions in accordance with local office export operation procedures
  • Ensure accuracy and completeness of export documentation - review and verify documentation and obtain any missing documentation from the customer(s)
  • Build professional relationships with all customers, other offices, overseas agents and service providers
  • Review standard operating procedures to ensure compliance, TSA, Quality Assurance Standards, TAPA, and IMDG
  • Report anomalies in operations and new customer requirements to management for decisions on additional service requirements
  • Meet key performance indicators for operations
  • Must understand LTL, FTL- domestic
Requirements:
  • Minimum 3 years' work experience in export operations in a related environment
  • Excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people
  • Knowledge of FCL/LCL; weights and measures; special loading constraints; and certificate for handling hazardous materials or related experience
  • Ability to read, analyze and interpret verbal and written requests and directions
  • Ability to compose letters, memos, emails and other written documentation clearly and concisely
  • Ability to work independently in a professional manner to meet internal and external customer's requests
  • Working knowledge of Windows operating system and Microsoft software applications (i.e. Word, Excel, Outlook, etc.)
  • Must work with utmost honesty and integrity
  • Must have effective organizational and time management skills
  • Must be able to pass a background check
Previous Experience:
  • Minimum 3 years work experience in export operations in a related environment
Education:
  • High School Diploma or GED
  • Equivalent combination of education and experience may also be considered
Benefits & Compensation:
  • Competitive Compensation – Depends on Experience
  • Health Insurance
  • Dental & Vision Insurance
  • Life Insurance
  • 401((K)
  • Employee Assistance Program

If you enjoy a fast paced environment, are a self-starter, have great organizational skills and are a team player - apply for this great position today. No phone calls please.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.